Zara Convention Center — Effective Date: July 2026

1. INFORMATION WE COLLECT
   When you make a booking through our website, we collect:

• Full name
• Phone number
• Email address
• Event date and type
• Time slot preference
• Payment transaction reference (via Razorpay)

We do not collect or store your credit/debit card details. All payment processing is handled securely by Razorpay.

2. HOW WE USE YOUR INFORMATION
   Your information is used exclusively to:

• Confirm and manage your booking
• Send booking confirmation emails and invoices
• Contact you regarding your event
• Prevent fraud and double bookings

2. SHARING YOUR INFORMATION
   We do not sell, rent, or trade your personal information. Information is shared only with:

• Razorpay (payment processing) — governed by their own Privacy Policy
• Our internal team on a need-to-know basis

2. DATA RETENTION
   Your booking data is retained for a period of 3 years for accounting and legal compliance purposes, after which it is securely deleted.
3. YOUR RIGHTS
   You have the right to:

• Request a copy of the data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)

To exercise any of these rights, contact us at zaraconventioncenterythykodam@gmail.com

6. COOKIES
   Our website uses essential cookies for functionality. We also use analytics cookies to understand how visitors use our site. You may decline non-essential cookies using the cookie consent banner shown on your first visit.
7. SECURITY
   We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.
8. CONTACT
   For any privacy-related queries:
   Zara Convention Center, Thykodam, Ernakulam, Kerala
   Email: zaraconventioncenterythykodam@gmail.com
   Phone: +91 81290 22336